North Pole Marketing LLC
A Colorado Limited Liability Company
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North Pole Marketing LLC
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Frequently Asked Questions About Santa’s Events
Are you available all year long?
Yes, I am available all year long. I am invited to a number of events throughout the year.
How do I promote Santa’s visit at my event?
Will you volunteer to participate in our event?
Perhaps, every year I volunteer for many events. These are usually non–profit organizations or groups such as a visit to the Longmont Fire Department annual Christmas party or a visit to the Longmont OUR Center to distribute presents or a visit to the Rocky Mountain Down Syndrome Association Christmas Party or at Longmont United Hospital.
If your group helps other people in any way, please contact me. If you know of a child or family that could use a special gift of love from Santa, please contact me anytime — 24 x 7 x 365. If I can’t volunteer I may be able to provide a significant discount or recommend another qualified professional Santa Claus who can help you.
How do you set your fees?
A significant portion of my fees is used to pay for the following…
Why is a retainer payment required to reserve your time?
Once my time is gone I cannot reclaim it – the legal term is that my time is not fungible or able to be replaced. Therefore I require a non-refundable retainer to hold your event on my schedule. If I cancel I will refund your payment as described in the Performance Agreement. If you cancel then the Performance Agreement explains the percent of the total fee that you will owe.
Why do you require a Performance Agreement be signed?
After several last minute cancellations and inappropriate requests from the event host after I arrived, I decided to follow the practice of many professional entertainers and request a signed Performance Agreement for events where I do not volunteer.
Why do you send out “Guidelines” for Santa’s visit?
Over the years I have found that many people, especially the first time, do not consider all aspects of having a professional performer at their event. One year I had to park several blocks away and walk through a snow storm to arrive at an event — now I ask for a reserved parking place near the door. Another time the event host wanted me to sit in my full Santa suit next to a roaring fire place in a flimsy folding chair — now I specify the location and type of chair. Please read the guidelines carefully, they will help make Santa’s visit more fun and safer for everyone. If you have any questions or concerns about any of the guidelines, please contact me, preferably before you sign the Performance Agreement.
Do you have special insurance?
Yes, I participate in a group Performance Liability Insurance Policy. I will be happy to provide full details if you wish. I can also add your organization to the “Loss Payable To” clause and provide you with a copy for your records.
Do you have a background check?
Yes, I have an annual background check performed by the FBI or comparable organization. I can email you a copy if you would like to see it.
What is the best way to contact you?
The front page of this web site contains my contact information. Email always works best.